Calendar of Events

Topic: 

Tough Conversations Don’t Get Easier-But You Can Get Better (How to navigate difficult conversations)

Presentation:

In this 60 minute interactive session (be ready to practice) uncover how you can build clarity, courage and develop awareness to have confidence with challenging conversations. 90% of the time, we have pleasant and engaging conversations. Then there’s that 10%, we feel triggered because there may be different objectives, emotions are heightened and let’s throw in possibly irrational behaviors! It doesn’t get easier, but you can get better and you will take away a simple 4-step approach turning tough talk into constructive dialogue 

Takeaways:

• Develop the courage and expertise to engage n challenging conversations
• Understand what motivates others
• Learn how to gain mutually beneficial commitments

Speaker: Joel Silverstone

Speaker Bio:

Joel is the Sr. Professional Skills Trainer & Coach at The Great Canadian Training & Consulting Company.

For over 20 years, Joel has helped participants feel more confident and impactful with their communication and leadership skills in live and virtual sessions. Joel has presented, trained, and coached leaders and their teams from small businesses and government agencies to Fortune 500 companies in Asia, Africa, Europe, and North America.

Joel is a frequent speaker at PMBA, HR, Learning, Leadership and Professional Services Conferences across North America.

You can listen to Joel as the host of  "The Great Canadian Leadership Podcast”, interviewing leaders and experts on leadership and communication skills.