Calendar of Events

Webinar

Course No. SS0017 Duration: 1 hour Credits: 1 PDU

About the Webinar

Perhaps the most important characteristic of any successful project manager is his ability to communicate effectively – to persuade others. Effective communication requires a clear and

logical message that is believable and easy for the recipient to follow. Communicating effectively with facts and data strengthens a project manager’s position, takes the emotion out of decision making,andhelpsmoveaprojectforwardquicklyandefficiently. Thispresentationwillgivethe project manager some hints and suggestions on utilizing graphs, charts, and tables to aid in effective communication to various project stakeholders.

This presentation will give the project manager hints and suggestions on utilizing graphs, charts, and tables to aid in effective communication to various project stakeholders. The attendee will know how to collect and organize data and then correctly display the information so better and more informed decisions can be made by stakeholders.

Presenter: Harry Rever

What You Will Learn

After this one-hour session, learners will be able to:

• Understand and avoid the challenges to effective communication
• Know how to correctly write a Problem Statement for a process improvement initiative
• Know which charts to avoid and which charts to utilize when displaying information
•  Differentiate between good and bad charts and know why certain charts are better than others
• Understand how to go about collecting and organizing data
• Understand ways to stratify data in order to more effectively understand root causes of problems