Platform: WebEx
Capacity: 1500
Duration: 60 min
Presenter: Dana Bernstein

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Support: Earning PDUs | Tips For Attendees

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In this webinar, we will discuss how mediation, an alternative dispute-resolution technique, can defuse tensions to make for a more productive work place. Using mediation skills instead of imposing a decision, you will be able to apply communication skills, objectivity, and creativity to help disputants reach their own voluntary solution to the conflict.

Please refer to Dana Bernstein's other ProjectManagement.com webinars as a foundation for Mastering the Art of Mediation:

• Conflict Resolution
• Mastering the Art of Having Difficult Conversations Part 1
• Mastering the Art of Having Difficult Conversations Part 2
• Mastering the Art of Contracts Part 1
• Mastering Negotiations Part 2
• Mastering the Art of Ethics Part 3

 

This webinar qualifies for the following PDUs:

PMP/PgMP PMI-ACP PMI-SP PMI-RMP PfMP PMI-PBA Technical 0.00 0.00 0.00 0.00 0.00 0.00 Leadership 1.00 1.00 1.00 1.00 1.00 1.00 Strategic 0.00 0.00 0.00 0.00 0.00 0.00 Total 1.00 1.00 1.00 1.00 1.00 1.00