Virtual Meeting - The Monster that is Conflict: How to Deal with and even gain value from it- David Mantica
Topic:
The Monster that is Conflict: How to Deal with and even gain value from it
Summary
As organizations flatten, knowledge workers requirements will include working within many teams without managerial support. It is assumed you have the professional skills needed to work get work done with your fellow team members. But…we all know this is much easier said than done.
In getting work done you must communicate ideas and from there present them, you must facilitate conversation and negotiate decisions at every stage in the process.
Learning Objectives
- Understand the root causes of conflict
- Practice exploring the prospective of others
- Understand conflict styles and their implications
- Learn about emotional regulation
- Discuss a framework to discuss difficult conversations
David Mantica serves as Vice President and General Manager for SoftEd US. Fueled by his passion for developing empowered knowledge workers, he helps companies develop their teams through training and coaching, equipping them with today’s critical skills needed to work effectively in a volatile, uncertain, complex and ambiguous (VUCA) world.
Drawing from his experience in successfully building a B2B training firm, growing it from scratch to $13M in seven years. David speaks and shares his insights and tactics on the impact of technology on leadership and management. His work at SoftEd helps organizations not only cope but thrive even with the ever-changing demands and complexities of modern business.
With over 30 years of experience and more than 700 speaking engagements, he inspires better work practices in marketing, product management, project management, software development, executive management, and other key areas of technology and business operations.
David’s home base is Raleigh-Durham, NC. From here, he provides consulting to business owners worldwide. Driven by his love for helping people grow while maintaining their mental health, he also mentors several rising executive leaders, providing pro bono career coaching services that utilize his career insurance methodology. David is well known for his Manticaisms, a unique ability to refine or, as he might say, butcher the English language. His playful demeanor and style attract and humanize us all.
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